Data sharing amongst businesses and consumers is increasing, the amount of consumer data stored on business servers and workstations is growing at an exponential rate and email is becoming the standard to communicate everything from personal data to financial data and everything in between. This has created a ripe environment for unethical people of all types to cash in on consumer data. These individuals may be anyone from a hacker to someone you know to an employee. Employee theft to loss of laptops, flash drives and portable hard disks in some estimates, account for 90% of all security breaches.The Known Costs
There are many costs associated with a security breach that can be assigned a real dollar amount. Quantifiable costs are security upgrades, equipment upgrades, replacing lost or stolen devices and upgrading physical security.
In California, law requires a company to contact every customer to let them know there was a data breach whether their data was compromised or not. This would include postage and the manpower to put together the notification.
The Unknown Costs
These costs are harder to put an exact dollar figure to. Lost trust by clients and customers, potential investor and customer lawsuits, loss of new business and in publicly traded companies, potential loss of share price. Recovery of brand name and image may take years or may never achieve the level prior to the breach.
For larger companies, these costs are a drain to company resources and may cause heads to roll, but for smaller companies, the damage from a security breach could lead to closing their doors, permanently.
The damage from a security breach is hard to measure in hard dollars. The long term prognosis for any small to midsize firm hit with a major security breach is bleak. Competition will likely use that to their advantage every step of the way to take away customer base even though customers will start looking for a company that has better controls on their security to prevent such a breach.
There are many things a business can do to prevent or limit the impact of a security breach. Knowing where the weaknesses are, understanding the impact of the data that you house, and knowing the implications if the data was to fall into the wrong hands will go a long way to keep the data secure and in the proper hands.